RESPONSE 应急响应服务 

• strategic and tactical support; 提供战略和战术支持; 

• ιντεγρατεδ χονταχτ χεντρε σερϖιχεσ (ινβουνδ, ουτβουνδ ϖοιχε, εμαιλ, τεξτ); 提供综合应急电话问询中心服务(呼入/呼出语音,电子邮件,文本); 

• family assistance (management, care team and mental health); 家属援助服务(协助管理,提供关怀团队与提供专业心理咨询服务); 

• crisis communications and media management; 危机沟通和媒体管理; 

• social media response teams; 社交媒体响应团队; 

• logistical and administrative support; 后勤保障和行政支持; 

• recovery and repatriation of personal effects; 私人物品返还和遣返; 

• repatriation of deceased and 遗体归还 

• memorial services. 悼念仪式服务