RESPONSE 应急响应服务 

• strategic and tactical support; 提供战略和战术支持； 

• ιντεγρατεδ χονταχτ χεντρε σερϖιχεσ (ινβουνδ, ουτβουνδ ϖοιχε, εμαιλ, τεξτ); 提供综合应急电话问询中心服务（呼入/呼出语音，电子邮件，文本）； 

• family assistance (management, care team and mental health); 家属援助服务（协助管理，提供关怀团队与提供专业心理咨询服务）； 

• crisis communications and media management; 危机沟通和媒体管理； 

• social media response teams; 社交媒体响应团队； 

• logistical and administrative support; 后勤保障和行政支持； 

• recovery and repatriation of personal effects; 私人物品返还和遣返； 

• repatriation of deceased and 遗体归还 

• memorial services. 悼念仪式服务